Each user of the poker portal PokerOnliner.by has the right to help from the administration. Also, remember that all poker rooms have their own professional support team. Moreover, in most cases, help is provided in Russian. So, feel free to contact customer support, keeping in mind the basic rules for contacting support.
Rules for contacting support
First, before directly contacting support for help, read the FAQ (Frequently Asked Questions) of your poker room or site. Perhaps there will be an answer to your question.
If there is no solution to your question anywhere, then you can write to the support by e-mail or contact the support service in any other convenient and accessible way for you. A list of all possible options can always be found in the Contacts section or on the dedicated Support, Help or Support page. But at the same time: describe your problem in detailto be understood from the very first address, and don't forget about politeness and the culture of communication.
Observing these rules, you can always find a solution to any problem and get an answer to any question that interests you.
Help getting started online poker
If you are just starting to get interested in online poker, then you have come to the right place. The PokerOnliner.by portal has answers to many of your questions.
In addition, here you will find many useful recommendations regarding the choice of a poker room, receiving bonuses, learning how to play online poker and much more.
As for all those questions that you could not find answers to on the portal itself, you can always turn to the poker community that has formed on our forum for help. Feel free to ask any questions and you will always be helped by responsive and experienced players, members of the community of the PokerOnliner.by portal